As long as the package has not been opened and any damage has not been done, you can return the order within 14 days. Prerequisite is to contact us in advance at orasi.ier@gmail.com. In case of a custom or special order, we do not acept returns or exchanges.
If you have received the wrong item, we undertake to return it and send the correct item at our own expense. Contact orasi.ier@gmail.com for the process to proceed.
In this case, contact us directly at orasi.ier@gmail.com and we arrange at our own expense the return of the parcel and the re-shipment.
If you have contacted us at orasi.ier@gmail.com and your return has been approved, send it to:
- 21 Michail Kothri str., P.C 72200
Ierapetra, Greece - +30 2842 027257
By calling +30 2842 027257.
Or by e-mail at: orasi.ier@gmail.com
As long as it has not been sent, there is the possibility of change or cancellation.
Contact +30 2842 027257
or by e-mail : orasi.ier@gmail.com
to let you know if it is possible to order.